Fix the pumps

Monday, June 24, 2013

Isaac: the rest of the story, Part 2

In Part 1 of this series, we reviewed what internal Corps emails written during 2012's Hurricane Isaac revealed about failures of the gate hoists at the Orleans Avenue canals and the SCADA system across all three outfall canal sites. We also saw how Corps personnel decided to not secure the gates at the London Avenue canal, in contravention of their own procedures.

In this entry, I'm going to focus on events along the Orleans Avenue canal. As we've mentioned before (including on the day Isaac started making its presence known), the Corps' Orleans Avenue gate structure was down to 80% of its rated pumping capacity as Isaac moved ashore because two of its ten pumps were rusted out. They had been yanked out weeks before Isaac. I thought it was pretty clear this would cause problems, since even with all ten pumps installed at the gates, the city Sewerage and Water Board (SWB) pump station #7 at the canal's inlet can put out about 2700 cubic feet per second (cfs) of rainwater, while the Corps structure at the canal's outlet can only pump 2000 cfs into the lake. Take two pumps out of the Corps end of things, and it is a guarantee water will climb in the canal if the SWB station pumps as hard as it can. If water got too high (i.e. above the maximum operating water level), it was likely the Corps would turn off Sewerage and Water Board pumps that drain the city's streets. That was the setup going into Isaac.

Corps internal allowable water levels lower than what the public was told

Let's go back to the previous coverage around the Orleans Avenue canal. There was the Lens article on August 27, 2012 about those two rusty pumps, which included these quotes from Corps New Orleans District Operations Chief Chris Accardo:

"Further, Accardo said that the Orleans Canal has the highest-rated water level of the three.

'We’ve never had to close the (Orleans Avenue) gates during a storm. Not even during Ike, not even during Gustav,' he said. 'So the threat of these pumps being down and causing any problems is extremely remote. There is hardly any threat to City Park or Mid-City.

'We are not where we want to be at Orleans currently. I would like to be a little higher, but it is not something people need to be worried about,' he said. 'My standard is to have as many pumps functional at all times.'"

That "highest rated water level" is supposedly 8 feet. If water gets above that level (the walls are 14 feet tall) bad things could start happening.

Accardo sent an email to local stakeholders and a number of Corps personnel at 9:19 AM on August 28 with a summary of pump statuses at the three outfall canal sites (this email was part of the first batch linked in Part 1 of this series). Included in that email was this:

"Orleans Ave - Max. Water Level is 8.0. The Corps has 2 pumps that are down. With 100% pumping capability, the Corps has a rated capacity of 2200 cfs. Since 2 pumps are down, the rated capacity is 1800 cfs. The SWB reports that they have a 2,700 cfs rated capacity when all their pumps are working. The SWB is currently at 100%. Since the maximum water elevation is higher at Orleans [maximum at 17th Street is 6.5 feet, at London Avenue 5 feet - ed.], we have never dropped gates before at Orleans. However, due to an electrical problem, the gates had to be lowered with a crane last night. The canal is currently at elev. 1.5 with the gates closed and we have a corps employee at the SWB pump station. We will turn pumps on and try to maintain a 1.5 canal elevation as soon as the SWB turns their pumps. Even though the SWB has greater pumping capacity, they will have to out-pump the Corps such that the water level in the canal will rise 6.5 ft. before there would be a problem. I believe the chances of that happening is remote. If it did happen, we would request that the SWB reduce pumping so as to preserve the maximum water level."

As we learned from the Corps' internal emails, this was untrue. Accardo sent another email at 9:18 PM the same day which included a spreadsheet with the real maximum water levels. This is it:

First off, the max water level at Orleans Avenue is not 8 feet, it's 5 feet (ignore the "trigger" language), because above that level the SWB pump station floods (!). That's as low as the the very weak London Avenue canal, which has many sections of very short sheet pile in sandy soil that have not been upgraded.

So right off the bat, we know the Orleans Avenue canal, even if it had all its Corps pumps, would be a trouble spot. Down two of those pumps, it would be even worse.

Now, thanks to additional emails I received this past Friday, we have conclusive proof of exactly how little faith the Corps has in the Orleans Avenue canal.

Corps actually runs Orleans Avenue canal at water levels even lower than their internal numbers

Donald Constantine is a member of the Corps Operations team. During tropical events, Constantine is assigned as the "canal captain" for the Orleans Avenue canal. This means he monitors all aspects of the Corps' side of the the canal operations (the pumps at the lakefront and the level gauges along the canal length). He is stationed in SWB pump station 7 on Marconi at the south end of the canal, so he has a direct contact with with SWB pump station operators. This was the situation during Isaac.

As I detailed back in October, those operators were refused permission to turn on SWB pumps at various times during Isaac, presumably under direction by the Corps' Constantine. The number of refusals documented by the SWB operators in their logs for August 29 and 30 - four - was surprising, given the supposed large amount of storage capacity (or "freeboard") in the canal. At the time, I thought it was evidence the eight Corps pumps could not keep up with the SWB pumps, but I didn't then know about the 5 foot restriction.

As it turns out, the Corps kept the level in the Orleans Avenue canal even lower than that.

I want to focus on the final SWB pumping refusal of Isaac, which took place in the wee hours of the overnight between August 29th and August 30th. At the time, pump station 7 was putting out its maximum amount of flow from its three main pumps. Pump "A" was flowing 550 cfs, and pumps "C" and "D" were flowing 1000 cfs each, for a total of 2550 cfs (there is no pump "B"). "A" had just started flowing at 12:40 AM after water in the pump station inlet basin had started rising. At 11:30 it was 10.1 feet, at midnight it had gotten up to 10.7 feet, and at 12:30 AM it was 11.0 feet. While not as high as during the late morning on the 29th (when the inlet basin had climbed to over 15 feet during a SWB power outage), it was still high enough to make the SWB operator feel it was necessary to run all three main pumps.

The SWB pump log shows the following at 12:55 AM on the 30th:

"O/ Donald Constantine w/C.O.E. Break prime on C pump. N/cc"

That translates to "Ordered by Donald Constantine with the Corps of Engineers to break prime on (effectively turn off) C pump. Notified SWB central control on South Claiborne Avenue"

Thanks to the new emails, now we know exactly what led to Constantine's order. He had sent the following email to Accardo about an hour and half before the refusal order, at 11:22 PM on the 29th (emphasis mine):

"From: Constantine, Donald A MVN
To: Accardo, Christopher J MVN
Subject: FW: Gage Reading Orleans (UNCLASSIFIED)
Date: Wednesday, August 29, 2012 11:22:24 PM

Classification: UNCLASSIFIED
Caveats: NONE

Chris - we are raising the level in the canal. PS#7 asked to add their last 1000 cfs pump to drop the suction side water level. I am monitoring the levels throughout the canal and we will discontinue one of the pumps when we hit 3 to 4 foot. In 30 minutes they dropped their suction by more than a foot.

The canal has been raised by 1 foot (PS#7 - 2.57, ICS - 2.22).

Even though they are pushing more water than we can handled [sic], we still have the freeboard in the canal to handle the rise.

Donald"

For context, according to the August 29, 2012 PS#7 log, pump "C" (the "last 1000 cfs pump" referred to in Constantine's email) had been turned on at 10:45 PM, and - as Constantine noted - the inlet basin levels dropped from 11.2 feet at 10:30 PM to 10.1 feet at 11:30 PM. Of course, there was a corresponding increase in water levels in the canal, which is what concerned Constantine. For an unexplained reason, 550 cfs pump "A" was dialed back at 11:35 PM, likely because the inlet basin level had gotten low enough for the SWB operator's comfort. When it started rising again an hour later, "A" was restarted, maximizing the flow out of the SWB station. The SWB pump station 7 outlet basin level got to 23.5 feet (Cairo Datum). This is approximately equivalent to 3.4 feet on the Corps' level gauge (another Constantine email provides the conversation factor: subtract 20.1 feet from the SWB canal levels) resulting in Constantine's order to shut down pump "C," just as he said he would.

Constantine's email is remarkable on a number of counts. First, it details how low the Corps actually kept the water level in the Orleans Avenue canal during a tropical event: 3 to 4 feet. This is half of what the Corps was telling the public and their supposed local parters less than 48 hours previously, and is two feet lower than what they were even saying to each other internally just two hours earlier. For perspective, remember that the tops of the canal walls are actually 14 feet tall.

Secondly, it completely contradicts what Accardo had said in his email to the locals earlier. Constantine admits the SWB "are pushing more water than we can handle," and by virtue of his 3 to 4 foot cutoff, cuts the amount of freeboard available (think of it as head space) from Accardo's 6.5 feet to a maximum of 2.5 feet.

Third, it is abundantly clear there is no partnership between the Corps and the SWB; the Corps orders the SWB what to do during tropical storms, and it does so according to its own, secret criteria unknown to the public, or perhaps even the SWB. Note there are no cc's on the email, to the SWB or even to any other Corps personnel. In fact, I did not even receive this email as part of my request for Constantine's emails. If I hadn't asked for Accardo's emails, I wouldn't have even known about it.

So let's review:

August 27th, Corps Operations Chief Chris Accardo comments to the Lens about water levels in the Orleans Avenue canal: "it is not something people need to be worried about."

August 28th, 9:19 AM, Accardo emails to local stakeholders: "Orleans Ave - Max. Water Level is 8.0 ... We will turn pumps on and try to maintain a 1.5 canal elevation as soon as the SWB turns their pumps. Even though the SWB has greater pumping capacity, they will have to out-pump the Corps such that the water level in the canal will rise 6.5 ft. before there would be a problem."

August 28th, 9:18 PM: Accardo forwards spreadsheet internally to Corps personnel showing 5 foot maximum operating water elevation "trigger" on Orleans Avenue canal, caused by potential flooding of SWB pump station at that level.

August 29th, 2:20 AM: Corps Orleans Avenue canal captain Donald Constantine denies SWB's request to turn on 1000 cfs pump "C" in SWB station 7. Canal level is at about 3 feet at PS#7. PS#7 inlet basin (an indication of how much water is heading to the station from the streets) measures approximately 12.0 feet deep.

August 29th, 3:05 AM: SWB again denied pump "C." Canal level is about 3.1 feet at PS#7. PS#7 inlet basin measures approximately 11.3 feet deep.

August 29th, 4:45 AM: Heavy rainfall is sending lots of water toward the SWB pump stations throughout the city. SWB at PS#7 is again denied pump "C." Canal level is about 3.1 feet at PS#7. PS#7 inlet basin measures approximately 13.5 feet and rising sharply (it would climb another foot fifteen minutes after this). That represents water in the streets drained by PS#7. Pump "C" remains off (in part due to SWB power problems) the next 18 hours until...

August 29th, 10:45 PM: For the first time during Isaac, all three major pumps - including "C" - are turned on at PS#7.

August 29th, 11:22 PM: Constantine emails only Accardo, reporting rising canal water level. He informs Accardo he is keeping the canal level between 3 and 4 feet and will turn off a SWB pump if the level gets beyond that. Says the SWB is "pushing more water than we can handle" but "we still have the freeboard in the canal to handle the rise." Note this is within minutes of the SWB first turning on all their pumps.

August 30th, 12:55 AM: SWB ordered by Corps' Constantine to turn pump "C" off. Canal level is 3.4 feet. PS#7 inlet basin measures approximately 12.2 feet. The inlet basin would ultimately climb to 13.6 feet before starting to come down with a lessening of rainfall.

As we can see, the Corps' method of operating the Orleans Avenue canal during Isaac was not to have its pumps keep up with whatever the SWB could send their way. In fact, it was quite the opposite. They insisted the SWB keep one of their biggest pumps off whenever it was most needed. When that pump did finally get turned on, the Corps had the SWB turn it off less than two hours later. They even memorialized their intention to do so in an email just 37 minutes after the pump came on! This is because the Corps was operating the canal at a water level of about 3 feet, not the 8 feet they claimed to the public and their local stakeholders. That is, the Corps was actively keeping water out of the Orleans Avenue drainage canal during the entire time Isaac was over the city.

So that's the very wide difference between what the Corps presents to the public and what actually happens. Let's look at another aspect of Isaac along the Orleans Avenue canal, the fire at the Corps' pumps on the morning of August 29th, during the heaviest rainfall.

The Corps Pump Fire During Isaac

I first got wind of that fire from the Sewerage and Water Board's pump log for pump station #7. At 9:40 AM, the log reported:

"Donald Constantine w/C.O.E. reported a Fire w/C.O.E pump"

The Corps' emails provide more detail. Constantine sent this email at 9:25 AM on the 29th:

"[Corps mechanic] Robert Gauthreaux just reported that the turbo on pump W5 caught on fire. Fire was put out and pump is being checked out for operability.
Orleans is currently down to 7 pumps at this point."

About an hour later, at 10:21 AM Constantine provided follow-up

"Looks like a hydraulic leak spraying on turbo that caught fire. Engine will run after short term fix of leak.
Crew working on it."

At 11:08 AM, the problem had been addressed, according to this email from Constantine:

"Pump W5 has been repaired and runnIng again. We are back to 80 percent."

Recall two of the 10 hydraulic pumps at the Orleans Avenue site had been pulled out before Isaac for corrosion rebuilding and had not been returned to the site by August 29th. This left just 8 of 10 pumps, or 80%.

So what exactly happened?

A few weeks after Isaac, Sandy Rosenthal of levees.org was given a tour of the Orleans Avenue gate structure by the Corps. She took pictures, including this one titled "piece w/ fracturedfailed:"

What you are looking at is an Omega Engineering Incorporated model PSW-194 hydraulic pressure switch, with some hardware screwed into the left hand side of it. You can see a picture of the entire switch at Omega's page here. Specifically, this is the switch that was installed on the engine skid for pump W5 at the time of the fire on August 29, 2012. It was meant to switch on or off at a specified hydraulic fluid pressure, sending a signal to a butterfly valve on the skid to divert hydraulic fluid to a bypass/recirculation line, thus decreasing the pressure of the fluid going to the W5 water pump in the canal. Further details on how the engine skids work can be found at this post. Such switches are installed on all 40 hydraulic pumps across all three gate sites.

The switch appears to be missing a piece to the right of the label. Ms. Rosenthal took a picture of an undamaged switch on the engine skid for pump W4:


Here's the two switches side by side:


The blue highlighted area is the portion of the switch missing from the W5 unit. I've drawn in what appears to be the line where the switch may have fractured.

I want to caution I am proceeding strictly on the photographs, their titles, and Ms. Rosenthal's relation of her October 18, 2012 conversations with the Corps via email. She said the Corps told her the fire was caused by "a fracture, a flaw in the fitting." She said the first picture above - showing the pressure switch - was a picture of "the piece that failed."

I contacted Omega, asking for clarification or any backgrund on the failure, but their in-house counsel B. Christine Riggs refused all comment, saying only, "While we appreciate your effort to obtain further information, Omega does not disclose information on its customers and their orders to third parties."

In a follow-up conversation with Corps New Orleans District Public Affairs chief Ken Holder last week, the Corps confirmed the substance of their October statements to Ms. Rosenthal, saying the fire was caused by the Omega switch. Holder said the failure would better be described as an "internal failure," likely from a seal or membrane, rather than a "fracture." This leaves me somewhat mystified what I'm looking at in the pictures, but it does get me 90% of the way to the nut of the story: the fire was caused by the hydraulic switch failing.

According to Ms. Rosenthal, the Corps said pressurized, very hot hydraulic fluid sprayed out the switch as a mist on to the switch's flexible conduit and the adjacent diesel engine turbocharger, also known as a "turbo." The conduit melted and the insulation caught fire. Ms. Rosenthal took pictures of the damage:




Here's a picture of the undamaged turbo on the W4 skid for comparison:


The fire was put out using a fire extinguisher in about a minute. The approximate pressure of the hydraulic fluid at the time was about 2500 pounds per square inch, or psi (indicating the water pump was not pumping at full speed, which would correspond to about 3000 to 3200 psi). According to the manufacturer's information, the switch is rated for pressures up to 3000 psi.

In late September, 2006, while the pumps were still very much in a "testing" phase, the Corps requested from the pumps' manufacturer - MWI of Deerfield Beach, Florida - the addition of hydraulic pressure switches to all 40 units across the three sites. After some back and forth, the Corps gave the go-ahead to MWI on October 18, 2006 as modification 23 to the original pump contract (entire contract here). One can assume the switches in 2006's modification 23 are same ones in service on August 29, 2012. Holder confirmed the Corps has not changed the style or make of switch since 2006.

Notably, a few months prior to the hydraulic pressure switch modification - in June and July of 2006 - the Corps had requested the installation of hydraulic pressure transmitters and temperature on the pump skids as add-ons to the original design. It is unusual that the pumps were originally ordered with no electronic capability to monitor hydraulic temperature and pressure, or with the capacity lent by the hydraulic pressure switches, which was presumably to keep the system from overpressurizing. Given the sensitivity to the entire hydraulic system at higher pressures (around 3000 psi), these switches were likely meant to keep the pumping systems from failing.

So with all that background in hand, let's do another review of the Corps' contemporaneous public statements about one of their pumps catching fire during a hurricane in New Orleans:

"                                                                                                                  "

Oh right. They never said a word. Just like they never let the public know they'd be operating the canal at a water level 5 feet below what they said publicly, and 11 feet below the tops of the 14 foot high walls.

That's just how they roll. You almost have to admire their ability to keep stuff hidden, even with two reporters and a Senator looking over their shoulders (the NY Times' John Schwartz, the Times-Picayune's Katy Reckdahl Rebecca Mowbray, and Senator David Vitter were all "embedded" with the Corps August 28th and 29th). It appears to be the only thing you can count on happening.

Next up in Part 3: the events along the 17th Street canal during Isaac (which even the Corps couldn't hide), along with more behind-the-scenes shenanigans with the level gauges.

Note regarding the emails linked in this part:
The 8/29/12 11:22 PM email from Donald Constantine to Chris Accardo quoted above is part of the latest tranche of emails received via my October, 2012 FOIA request. I got all of Accardo's inbox from August 29th and 30th, 2012 and what I presume are most of his "sent" box from August 27th through the 30th. Also included were most of the attachments to those emails, though some key attachments remain unsent. Also missing are Accardo's inbox emails from the 27th and 28th, though some of them reside in the ealier releases by virtue of carbon copies to others. I have asked the Corps to rectify these oversights.

These emails were sent in an odd format. While all the inbox emails were gathered into a single file, all the sent emails were sent individually. I have linked to the inbox emails, but I'm still collating the sent emails into a single file for downloading.

Thursday, May 30, 2013

Isaac: the rest of the story, Part 1

Updated SCADA failure section June 2, 2013. See below.

Last October, I requested via FOIA the emails of a number of key personnel in the Corps' New Orleans District. I confined my request to emails from August 27th to August 30th of 2012, the days Hurricane Isaac came ashore. I wanted to know exactly what happened at the Corps' gate structures at the mouths of the three New Orleans outfall canals under real storm circumstances. After a delay of over 200 days, I finally received the bulk of those emails this month. They help fill in the other half of the story. The first half - that told by the pump logs of the city pump operators, was covered in my October 6, 2012 post, "Isaac in New Orleans - what we know so far." That post includes links to all the city pump logs.

I went after the emails of a number of folks in the Operations Division of the New Orleans District who would be on the front lines during a storm. Raymond Newman, Donald Constantine, and Carl Robinson serve as "canal captains" during storm events at - respectively - the 17th Street canal, the Orleans Avenue canal, and the London Avenue canal. As such, they are the personnel with the freshest information during a storm. Donald Schneider, also within the Operations Division, has popped up repeatedly in past outfall canal communications. Chris Accardo is head of Operations at the New Orleans District, and would have information flowing through him from all over the District (I am still awaiting Accardo's emails, but so many of them are included in everyone else's that I do not anticipate much new information).

I also wanted to know what was going on outside Operations, so I asked for a few others' emails. Ken Holder is the head of Public Affairs at the Corps' New Orleans District, and would be the public face to the press during the event. Bac Nguyen has, in the past, had responsibility for specifying and coordinating pump repairs and other work at the closure structures.

The headlines that emerge from these emails are the following:

A) The Corps could not lock one of the gate segments in place at the London Avenue site before the storm hit, and actively decided NOT to drop large sandbags in front of the gates, despite their own procedures saying they were required to do so. The trench the gates drop into had partially filled in with silt just a few hours after being cleaned, and they decided to just let it ride. This particular incident is detailed below.

B) Confirmation that the 2011 remediation projects failed at the 17th Street and London Avenue canals. According to the "Outfall Canal Reference" spreadsheet, the maximum operating water level (MOWL) at 17th Street is 6.5 feet and is 5 feet at London Avenue. Before the remediation projects, the 17th Street MOWL was 6 feet and the London Avenue canal MOWL was 5 feet. The Corps had never fully confirmed this. Literally tens of millions of dollars were wasted in those projects. The Corps has also announced separately there is more work coming on both canals.

C) While the Corps believes the MOWL at the Orleans Avenue canal is 8 feet, there is a "secret" trigger along that canal which prevents its full utilization. According to that same spreadsheet, no more than 5 feet of water can be put in the canal or S&WB pump station 7 at the canal's south end will flood. I believe this is possibly the true reason the gates were dropped at Orleans Avenue during Isaac. Here's a screenshot of the spreadsheet:


D) At one point during Isaac, there were 8 pumps out of commision at 17th Street, representing nearly 15% of that structure's supposed capacity. This is far more extensive than previously reported. I'll have more details on this in the next post.

E) The level gauge and remote system control and monitoring failures - previously reported by the Lens as occurring during the storm - were apparently already occurring two days before the storm ever hit, and they were across the entire system. The Corps was reduced to trading emails back and forth during the storm's passage to let each other know what was going on with water levels and pump statuses, because there was no remote visibility. My guess is nearly the entire SCADA system failed at the height of the storm, and none of the backup systems worked either (for example: the SCADA backup generator for the London Avenue canal system was out of service at city pump station 3).

F) Electrical problems included the complete failure of the gate hoists at Orleans Avenue on August 27th (the gates had to be lowered by crane), and an hours-long failure of part of the fuel supply system at the London Avenue site which left half the pumps at that site with just four hours worth of fuel on the morning of August 29th. That last one was later corrected - a gecko was found across some wires.

I'll get to some of these in a later post.

In sum, the emails reveal that far more happened during Isaac than the Corps publicly revealed, even to reporters (the NY Times' John Schwartz and the Times-Picayune's Becky Mowbray) and a Senator (David Vitter) embedded in the Corps' Emergency Operations Center (EOC) during the key overnight and morning key hours August 28-29, when the storm was at its peak. But first we'll go back about a week before that.

There are a few attachments to the emails, which I also received. The first key one is this, the Corps' weekly "pump tracker." It is an Excel workbook containing readiness data for every major piece of mechanical equipment at all three sites, including every pump, every gate segment, and all the generators, fuel tanks, and city power lines coming into the station. According to the August 24, 2012 pump tracker workbook, every piece of equipment at all three sites was "operational," except for pumps E4 and E5 at the Orleans Avenue site. Those two pumps were out for repairs due to corrosion-caused hydraulic system failures. I wrote about them August 28, 2012 here.

Theoretically, that "operational" status is borne of what the Corps claims is extensive testing throughout the year, especially during hurricane season. I have serious doubts of the efficacy of the testing, because even before the systems were stressed, they were falling apart.

The troubles started on the evening of August 27th, over a day before Isaac even came ashore. As I noted in my earlier entry, the gates at the Orleans Avenue structure were dropped during a tropical event for the first time August 27th. An email from Chris Accardo sent at 9:19 AM on August 28th provides some detail:
"due to an electrical problem, the gates had to be lowered with a crane last night."

It is unclear whether a) the gates were lowered because there was an electrical problem, so they were lowered out of an abundance of caution, or b) they were going to be lowered anyway, and Accardo is only referring to the style of their lowering (crane versus electrically-actuated hydraulic winches). It is also unclear if the gates were lowered because the Corps was trying to avoid getting more than five feet of water in the canal in order to avoid flooding the city's pump station, but it's a good guess considering predicted storm surge levels in Lake Pontchartrain were higher than five feet at that point. The "crane" is one of three rental cranes the Corps has, each stationed at each site. The Corps has paid so much in annual rental fees for those cranes at this point they could have easily purchased them, and they are continuing to rent them rather than buy them.

There are two later emails referencing this problem. Donald Constantine emailed Donald Schneider at 10:04 AM on August 30th:
"Don - do we have anyone working on getting the gate hoists working again? Will it be another crane operation to pull the gates?"

The response came from Donald Schneider at 7:49 PM on August 30th:
"Prime Controls determined that the hydraulic gate lift problem was caused by failed contacts. They're searching for a replacement part; however, I think they rigged the unit to operate on a temporary basis."

This certainly brings into question whether these gates were exercised at all as part of the reporting in the August 24th pump tracker workbook, when they were said to be "operational."

[Begin June 2, 2013 update]
The system problems extended far beyond just the Orleans Avenue gate hoists, though. Based on email traffic before and during Isaac's landfall, it appears the Corps' monitoring and control system for the gates experienced a total failure some time on or before August 27th, two days before the storm hit. The Supervisory Control and Data Acquisition - or "SCADA" - system allows the Corps to remotely control activities at the gate structures such as running pumps without having to have personnel there. It also allows for real-time monitoring of a series of 8 level gauges placed along each canal. There are SCADA terminals in Sewerage and Water Board drainage pump stations 3 (at the foot of the London Avenue canal), 7 (at the foot of the Orleans Avenue canal), and 6 (at the foot of the 17th Street canal), as well as in the Corps' Emergency Operations Center in their District Office on Leake Avenue in New Orleans.

The SCADA system was designed and installed by Prime Controls of Lewisville, Texas. Prime Controls was also awarded a five year maintenance contract for the system in late 2008, a contract still in effect at the time Isaac came ashore. The Corps' Bac Nguyen was emailing back and forth with Prime Controls' Metairie, LA-based project manager Steve Baker August 27th, trying to get one of Prime's employees (project engineer Randy Oliver) to drive in from their home office in the Dallas area for the duration of the storm.

At the end of that email chain, Nguyen wrote Baker at 4:25 PM:

"We lost communicaiom [sic] to all three sites. Is Jim still working on these?

Thanks."

That is confirmation of the systemwide SCADA failure on the 27th.

Prime Controls' Baker wrote back at 4:29 PM:

"Yes Jim is there. When Deep South got the microwave working there is a conflict in Communications.

Jim is working with Randy on the phone till Randy gets here."
"Jim" is a Prime Controls employee. "Randy" is Prime's Randy Oliver. "Deep South" is very likely Baton Rouge-headquartered Deep South Communications, who specializes in microwave radio communications. Baker is referring to the backup microwave towers (one at each gate structure and one at each city pump station) that are supposed to allow communications if the main fiberoptic communications cables along the canal beds fail. The fact that Deep South had to come out and get "the microwave working" indicates that not only did the primary fiberoptic system failed, but the backup microwave system also failed. And this was all two days before the storm even hit!

The SCADA problems continued into the evening of the 27th. At 9:09 PM, the Corps' London Avenue canal captain Carl Robinson sent this:
"London Ave team status

The team reported to the site at 1800. We're standing by for orders. We're checking equipment and securing loose items. Station is operational with SCADA Level indicator problems at PS3, Harrison, Mirabeau, Filmore, Prentiss.

Team members on site:

Carl Robinson
Randy Faherty
Kevin Calico
Larry Trout
Shane Thames"

Robinson's August 27th email puts the lie to Corps reassurances about the severity of level gauge failures during Isaac. Those statements are within reporting about the level gauges done by Steve Meyers at the Lens in October, 2012. At that time, the Corps said:
"Moreover, the corps was getting more timely, reliable information than was available to the public on Rivergages.com. Gauge readings are sent via satellite to that website every hour. The corps gets readings several times a minute via fiber-optic cable laid on the bottom of the canal. If the cable is cut, they can get readings via microwave dishes.

Ray Newman, the corps’ 17th Street Canal captain, said gauges 'were coming and going' during the storm, but for less than a minute at a time — not long enough for the water level to rise dramatically. 'I still knew what the level was,' he said."

In fact, according to Robinson's email above, the Corps' supposed better internal level gauge visibility was nonexistent on five of eight London Avenue gauges two days before the storm's peak hit.

The SCADA problems continued as Isaac came ashore. Robinson reported from the London Avenue canal at 7:17 AM on the 29th during the storm's highest intensity:

"Two problems popped up within the last hour. We are having problems with our refueling system for the 4 west direct drive pumps. The problem is an electrical problem that happened when the station loss power yesterday. We'll need an electrician to correct the problem. We have 4 to 5 hours of fuel in the engine tanks for these 4 pumps.

Next, I've lost access to SCADA at Pump Station 3. The Corps standby generators are not available due to previous work at the station. These generators are tied to the battery back up power which is depleted due to the loss of power at PS3. Its a 100 amp ckt so just plugging into an outlet won't due.

The only solution I see is for me to call in what the SWB is pumping and let the station match it. I think that Don S. Should be at the London Station in case we can't keep up with SWB. He can make the call to me to ask the SWB to cut back.

With [Corps mechanic] Randy [Faherty, normally assigned to London Avenue] going to 17th street we are short handed.

Please advise.

Carl"

We'll get to the fuel system problems in a later entry. I have to say though this email encapsulates all the things wrong with how the Corps has decided to run the outfall canals: 1) They apparently don't have someone in authority at the gates and at the city pump stations during storms; 2) after six years of construction and maintenance by the same company (Prime Controls), their data communication system still fails under even the stress of a category 1 storm; 3) the canal walls are still so fragile that they cannot put all the city's water in the canals without risking a breach, so the idea of cutting back on the city pumps is a routine way of doing business. That is, the problems that led to the flooding in 2005 have yet to be addressed.

Back to the SCADA failures. Robinson's 7:17 AM email on the 29th coincides with the first news articles describing communications and pump losses at the 17th Street canal, leading one to believe the whole SCADA system was again down. (Note: Robinson's email came over two hours before pump station 3 lost power at 9:55 AM, so it is unclear why he was talking about the Corps' backup generators). Indeed, less than hour after Robinson's email - at 8:02 AM - the Corps' Operations number two, Jerry Colletti, sent an email to all three canal captains requesting updates on which pumps at each site were working and which weren't:
"I know you guys are real busy and are busting your butts; but as always is expected, we are asked for current status of operations. So, if you can quickly shoot me an email saying which pumps are NOT (NOT) operational, I will try to take it from there. If you have total current operating capacity that you can quickly provide, that's fine. If not, I will estimate it based on the pump capacity of those pumps that are operational.

For example, [Orleans Avenue canal captain] Donald [Constantine] just had W5 go down to fire plus he had 2 others down, so I can report 10 pumps total, 9 operational [sic - shoudl read 7 operational, since two were already out for repairs before the storm hit]. If I knew the others I could estimate current capacity. You can just list them like

17-W2, 17-W4, 17-LP6, ... I can then update on my total list and keep it current."

(We'll get to the Orleans Avenue fire in the next part)
This points to a systemwide failure because if the EOC were receiving SCADA data from the three gate sites - data which includes which pumps were on or off - such emails would be completely unnecessary.

Later on, at 12:30 PM, Corps Operations Chief Chris Accardo requested level gauge information via email from all three sites, opening up a second email chain for transmission of data which should have been instantly visible via SCADA. There are pages and pages of such emails from all three canal captains Accardo - who would have been at the Corps' Emergency Operations Center inside their building on Leake Avenue throughout the day of August 29th - at the height of the storm. Those emails, sent every half hour, contain readings from level gauges on each side of the gates (i.e the only readings directly visible to Corps personnel) from about 12:30 PM onward on August 29th. Such emails should have been completely unnecessary, because personnel in the EOC are supposed to be able to see all 24 level gauge readings minute by minute, including those at the gates.

Final confirmation of the loss of SCADA data is provided by follow-up work. A few months after Isaac, the Corps gave a $3570 task order to Prime Controls to do the following:
"TASK Order 18 - Provide labor and materials (if needed) to set up SCADA system to automatically cut over to the backup Metro Ethernet Service at Pumping Station # 3 when the main Metro Ethernet Service at Pumping Station # 6 (which provides communication between ICS and Emergency Operations Center located at the District headquarters) loses the connection with EOC office."

The impression conveyed through all these emails - as well as the news coverage of the SCADA outages on the morning of the 29th that led to pumps being shut down in the city pump station at the foot of the 17th Street canal - is that the SCADA system along the outfall canals did not withstand a category 1 storm. That is a much larger loss than simply some level gauges going "in and out."

[End June 2, 2013 update]

And while the electronic failures are bad enough, there were actual physical problems that were even worse. At 5:10 PM on August 28th, long before the storm hit with its full fury, Carl Robinson reported from the London Avenue site to Corps Operations Chief Chris Accardo and Corps Emergency Management Chief Michael Stack:
"Chris/Mike

The following gates did not fully pin at London.

Gate #8 - couldn't insert neither pin. 1/2 to 1 inch off.

Gates 6,7,9, 10 only one pin inserted.

These gates were cleaned out yesterday. Looks like debris made it's way in overnight or this morning. I suggest we make several smaller pins that we can insert in an emergency. They could be secured using the existing threaded rods and nuts.

Carl"

I had actually posted a reminder post that morning which directly referenced the possibility of gates not getting secured with their pins. It wasn't idle speculation - it had already happened at least once before, in 2009, as I detailed in this 2010 post. (for those looking to catch up, there's further detail available on individual components of the gate structures including the trenches, the gates themselves, the pins, and the seals). If the gates were not properly secured, failure of the closure structures was a distinct possibility. That would allow storm surge directly into the outfall canals, with a failure of still unrepaired wall segments likely to follow.

It is the follow up emails that really drive home how nonchalantly the Corps takes its storm-protection responsibilities. Stack wrote back to Robinson just minutes later:
"Are we good to get through this event or do we need to drop bags?"

Stack is referring to the requirement in the closure structure operating manual that massive pre-staged sandbags be dropped by the rental crane in front of gate segments which cannot be secured in advance of a storm. Instead of following procedure and safeguarding the citizens of the city by doing everything possible, Accardo - the head of Operations - waived Stack off:
"We are OK, Some gates pinned on one side only, but they are only off by fractions of an inch."

Robinson chimes in five minutes later:
"I agree.
Also If we need to, we may be able to find something at the ICS to insert and secure in number 8.
Carl"

And that's that. The Corps entered Isaac with five of the eleven gates at the London Avenue site not completely secured, including one that was utterly unsecured; the Corps was relying on gravity to keep it in place. Put simply, the Corps had closed the barn door at the London Avenue canal (the weakest canal structurally speaking), but they hadn't bothered to lock it. The possibility of storm surge loosening the gates was apparently too inconceivable for the people directly responsible for making sure the city was protected. Procedures - such as calling out divers that were supposed to be on call, or failing that, dropping massive sandbags - were simply brushed off. It is in-the-moment exchanges like this that undermine whatever bluster the Corps puts out about safety being their top priority.

In the next part we'll detail the further unreported failures that occurred during Isaac, including much wider pumping problems than the Corps reported at the time.

Wednesday, May 15, 2013

There's more to come

While it has been a long time since I posted, I wanted to let people know there is much more to come. I have received a raft of internal Corps emails from August 27, 2012 through August 30, 2012, which is when Isaac came ashore. They detail exactly what was happening along the outfall canal during those events.

Saturday, October 06, 2012

Isaac in New Orleans - what we know so far

The first round of primary documents from Hurricane Isaac's hit on New Orleans have arrived. They are the Sewerage and Water Board logs for drainage pump stations throughout the city.

I got the logs for Pump Stations 6 (at the south end of the 17th Street canal), 7 (at the south end of the Orleans Avenue canal), 3 (at the south end of the London Avenue canal), 4 (about half way along the east side of the London Avenue canal), and 1 (in the middle of the city, just lake side of the Broadmoor neighborhood, feeds station 6). Links for these files can be found at the end of this entry. The findings are depressingly predictable. But first let's review the information the Corps did not hold back.

17th Street canal - Still a probem seven years post-Federal Flood

The top news on the morning of August 29, 2012 - when Isaac was lashing the city - as it related to the drainage flow out of the city was that the Corps of Engineers lost communications with their lakefront pump station along the 17th Street canal, at the height of the heaviest rainfall. What emerged from coverage by the Times-Picayune (initial report at 7:41 AM, follow-ups at 8:30 AM, 9:41 AM, and 11:51 AM), the New York Times, and WWL-TV was the SCADA (Supervisory Control And Data Acquisition) system that allows the Corps to run their lakefront pumps remotely had failed early that morning. The Corps could not turn some of the lakefront pumps on, and in order to keep water below the safe water elevation for the canal, they refused to allow the Sewerage and Water Board to turn on more pumps at PS#6 as the water rose in the city's interior. Eventually, the Corps started their pumps at the lakefront manually (an hours-long delay in doing so - despite Corps procedures calling for staffing of the lakefront stations - was never explained publicly) and authorized the Sewerage and Water Board to pump as much as they liked.

The PS#6 logs for August 29th (here and here) confirm the outlines of this story, while filling in some detail. At 4:35 AM, the station staff asked to "load" (that is, bring to full capacity) 1100 cfs pump "F." They were refused. Then, at 4:55 AM the Corps told the S and WB not to "load" any more pumps in PS#6:
"Note: Army Corps of Engineers said we cannot load any more pumps. [T]hey are at their max of what they can pump"
At that time, the station was pumping aproximately 6200 cubic feet per second, or cfs. The station's capacity among its main rainstorm drainage pumps is 9200 cfs.

This initial notice to the S and WB to hold off on pumping appears to be 1.5 to 2 hours before the Corps alerted the media of pumping restrictions, according to the chronology of the NY Times article. Then, at about 6:30 AM, the station operators received another Corps warning not to load additional pumps beyond what was already running, despite the fact that in the intervening hours, water in the station's inlet basin had risen over four feet. Ten minutes later, the station received orders from S and WB's Central Control to break the prime on 1000 cfs pump "D," effectively losing most of its capacity and sending into a pump status called "light." So there were not only Corps orders to keep some pumps from running, but one pump was effectively ordered turned off with the water coming up. This left the station running at about 5200 cfs.

At 7:55 AM, with the water still very high in the inlet basin, the Corps 17th Street canal captain in the station (Ray Newman) gave an all clear to the S and WB personnel in the station to load additional pumps. Five minutes later, 1000 cfs pump "D" was authorized to be loaded by the S and WB Central, and was running in a loaded condition within a few minutes. Another 1000 cfs pump ("C") was brought on line shortly afterward, increasing the station's flowrate to 7200 cfs. Inlet basin levels dropped four feet in about an hour after those two pumps were added. This chronology roughly tracks what was playing out in the media that morning.

What also emerged from this story was that the 2011 remediation project along the 17th Street canal had failed to raise the Safe Water Elevation along the canal from 6 feet to 8 feet, as had been publicly promised repeatedly. Instead, it appears to have only been raised six inches, to 6.5 feet. This number was mentioned in the intial 17th Street reporting from the T-P on the morning of August 29th:
"Engineers were able to start the pumps manually, but because of the rainfall, the water piled up inside the canal a little higher than the corps would like to see, and is currently between six and six and a half feet."
Was further hinted at in subsequent T-P updates:
"The 17th Street Canal is now functioning properly, and water levels have dropped to safe levels... [W]ater levels in the canal have dropped from more than 6 feet to 4.3 feet at 9:30 this morning."
Was nearly confirmed by the NY Times later that afternoon:
"Chris Accardo, chief of operations for the district, sitting at a conference table with Colonel Fleming, quietly explained that gauges in the 17th Street Canal suggested the water had risen to six feet — maybe even six and a half — a height at or even beyond the margin of safety for those flood walls."
And was finally confirmed by WWL-TV the following morning:
"when water reached the 6½ foot maximum operating level in the canal, operators attempted to start the pumps from a remote control system but it didn’t work."

Had the 17th Street SWE been 8 feet, there may have been no crisis that morning. The remediation project on that canal had cost $15 million, and it all appears to have been wasted.

Many other Corps pumping restrictions revealed by logs

What has not been reported until now was that similar stories were also playing out at the other two outfall canals, with perhaps more spectacular events.

At the Orleans Avenue canal, the Corps had pulled two of their ten lakefront pumps out in early August, and had not repaired them by the time Isaac came ashore. In an article published in the Lens on Monday, August 27, 2012, the Corps gave some bland, content-free reassurances about how everything was fine with only 80% pumping capacity available at the lakefront:
"We’ve never had to close the (Orleans Avenue) gates during a storm. Not even during Ike, not even during Gustav," [Accardo] said. "So the threat of these pumps being down and causing any problems is extremely remote. There is hardly any threat to City Park or Mid-City.

"We are not where we want to be at Orleans currently. I would like to be a little higher, but it is not something people need to be worried about," he said. "My standard is to have as many pumps functional at all times."
[...]
"as long as I can stay ahead of the S and WB, it’s not a problem."
The first part of the quote was proven untrue just hours after the Lens published their article, when the gates were lowered at the Orleans Avenue site at around 11 PM on the 27th. That was the first time that had happened since the gates were put in place in mid-2006 and the Corps' pumps were accepted for service in September, 2007. The gates at Lomdon Avenue and 17th Street were dropped the following day, the 28th.

The truly worrisome activity began the morning of the 29th, during the heaviest of Isaac's rain. S and WB pump station 7 at the south end of the canal houses five pumps:

"A" (550 cubic feet per second, or cfs, powered by S and WB-generated 25 cycle power),
"C" (1000 cfs, 25 cycle),
"D" (1000 cfs, Entergy supplied 60 cycle, with diesel generator backup),
"1" (70 cfs, 25 cycle), a so-called constant-duty, or "CD" pump that normally only runs during dry times to pump out runoff from sprinklers and the like
"2" (70 cfs, 25 cycle), the other "CD" pump.

At about 2 AM on the 29th, as the water started rising in the stations' inlet basin, all five pumps were running, though only four were loaded. Pump "C" had yet to be loaded. 60 cycle pump "D" was running on generator backup, after Entergy power had been lost shortly after midnight.

According to the log, the station operators asked to load pump "C" at 2:20 AM, and were denied by the Corps of Engineers. Subsequent requests to load "C" at 3:05 AM and 4:46 AM were also denied, though the log seems to imply it was the S and WB's central control station ("c/c") in both those cases. However, it seems unlikely the S and WB do such a thing voluntarily, so it's sensible to presume the Corps refused to allow the city to run all the pumps at PS#7 for over two hours during Isaac (the results of FOIA rquests to the Corps will reveal the exact reason). Level gauges show the water levels in the canal were between 2 and 3 feet, well below the supposed canal Safe Water Elevation of 8 feet. Thus the only reason to cut back on the water going in the canal is because the Corps couldn't pump it out fast enough. This puts the lie to the Corps' Accardo when he said his pumps could stay ahead of the S and WB. They obviously couldn't.

But things would get even worse later that morning. At 9:40 AM, the log reported:
"Donald Constantine w/C.O.E. reported a Fire w/C.O.E pump"
You read that right.

At least one of the Corps' pumps Caught On Fire During Hurricane Isaac.

Thirteen minutes later, pump "C" - still unloaded - was turned off completely. The logs do not note who ordered that shutoff, but it's not hard to guess.

Then things went completely to pot in PS#7:
"9:55 AM: Lost 25 Hz power. Stop A, CD#1 and 2, MG 1, 2, 3 n/cc"
Since 25 cycle-powered pump C was already off, it didn't have to be shut down when they lost power. But all the other major equipment in the station was lost, including the three motor-generator ("MG") sets that provided power for supporting equipment.

At that point, the station was down from a potential flowrate of 2690 cfs to a generator-backup-powered 1000 cfs, or a 63% drop. I bet even the Corps' pumps could keep up with that.

The problems were not confined to just PS#7 though. Nearly the same script was playing out just to the east along the London Avenue. Two pump stations feed that canal: PS#3 and PS#4. Here's the major pump makeup at each:

PS#3
"A" (550 cfs, 25 cycle)
"B" (550 cfs, 25 cycle)
"C" (1000 cfs, 25 cycle)
"D" (1000 cfs, 25 cycle)
"E" (1000 cfs, 25 cycle)

PS#4
"1" (320 cfs, 60 cycle)
"2" (320 cfs, 60 cycle)
"C" (1000 cfs, 25 cycle)
"D" (1000 cfs, 25 cycle)
"E" (1000 cfs, 25 cycle, out of service long before Isaac approached)

So the potential total flow into the London Avenue canal was 6740 cfs. It should have been higher, but with pump "E" at PS#4 out of the game, the city was starting in the hole.

Nevertheless, the London Avenue pump operators were also refused the privelege of pumping water out of the city on the morning of the 29th. At 4:03 AM the operators in PS#3 logged the following:
"N/cc [notified S and WB central control] to load C pump (12' 25'5") [these numbers are the depths of the stations' inlet and outlet basins respectively], L/rain, Refused"
The operator also drew an arrow pointing to this entry and wrote "NOTE" in dark letters at the end of the arrow, highlighting the refusal to load pump C. Half an hour later, they were refused again. At that point, water in the inlet basin had risen another foot.

Meanwhile, just north at PS#4, the operators were also getting refusals. Remember that one of PS#4's three main pumps - 1000 cfs pump "E" - was already out of service before the storm. Also, they lost Entergy's 60 cycle power at 7:45 PM on the 28th, so their two 60 cycle pumps ("1" and "2") were also never turned on. I am unsure whether there is generator backup at PS#4, but it certainly doesn't look like it. Even with all these losses, when they lost load on pump "D" (that happens occasionally, sometimes because the pump prime is lost) and they called Central at 6:35 AM to reestablish the load, they were refused. A half hour later, however, they reloaded the pump.

What one notices when putting all these logs together was that requests to pump more water into the outfall canals from pump operators across all three canals were repeatedly refused at the height of the storm. Effectively, the Corps' inability to pump out the canals placed an hours-long cork in the city's drainage system. And this is the pumping system the Corps - because of cost reasons - has saddled the city with for years to come.

The exact reasons for individual refusals are unclear, but we can speculate. There's only two obvious causes to stop the S and WB from pumping into the canals: 1) Water levels were above the Safe Water Elevations in the canals; 2) the Corps' lakefront pumps could not keep up. (2) does not seem far fetched at all, considering we already know of Corps pump outages at 17th Street (SCADA system down) and Orleans Avenue (fire). (1) would come about if the 2011 remediation projects along the Orleans Avenue and London Avenue projects were also failures, and the Safe Water Elevations had not been reaised to the promised 8 feet, or had perhaps even been lowered. This also seems likely, since we know there is more remediation work coming on all three canals. I bet the reasons were a combination of both, with multiple Corps pump outages beyond what we know now.

Sewerage and Water Board power outage across three pump stations cripples pumping for hours

Though the refusals to authorize loading of city pumps throughout the early morning of the 29th are quite significant (and point to the hazard of the the Corps' permanent plan to keep the exactly same system in place for at least the next 5 decades), the effects paled in comparison to the loss of 25 cycle power later that morning. The same power outage that struck PS#7 at 9:55 AM also hit PS#3 and PS#4. This had the effect of shutting pumping at both those stations off completely. Among the three stations, only 1000 cfs was pumping, which was at PS#7. As at PS#6, inlet basin levels at all three stations shot up two to four feet very quickly with nowhere for the water to go.

The effects of the outage lasted different times at different stations. At PS#4, they were back up with their two functioning 1000 cfs pumps about an hour later. At PS#3 they were able to get everything running again in about 90 minutes. But at PS#7 it appears they were unable to restart pumps "A" and "C" until much later in the afternoon because of subsequent electrical problems.

In the middle of all that, the Corps reported at 11:10 AM they had put out the pump fire at the Orleans Avenue lakefront gates. But with all but one of the city's pumps in PS#7 down at that point, it was pretty irrelevant. The Corps' pumps were only receiving about 1000 cfs of water, so they could keep up with just five of their 10 lakefront pumps if they wished. So when the Corps reports they were able to keep up with what the city sent them, take it with a grain of salt. They couldn't, as the repeated refusals earlier in the morning of August 29th amply demonstrated.

Corps pumping refusals along Orleans Avenue canal continue nearly 1 day after initial incidents

One might think after all that activity, the worst had passed. And for the most part that was true. However, in the dead of night, at 12:55 AM on the 30th, the Corps once again stuck a plug in the city's Orleans Avenue canal drainpipe. From the PS#7 logs:
"O/ Donald Constantine w/C.O.E. Break prime on C pump. N/cc"
That is, the S and WB operators in PS#7 were ordered ("O/") directly by the Corps' Orleans Avenue canal captain to remove most of the flow from 1000 cfs pump "C," leaving just the flow from 550 cfs pump "A" (which had been loaded minutes earlier) and 1000 cfs pump "D." Inlet basin levels rose 2.5 feet in an hour. The station continued to run in this diminished state for four more hours, eventually lowering the inlet basin level back to where it had began before the Corps order to stop pumping. This is more evidence the Corps' Orleans Avenue canal lakefront pumps - two of which were removed from service - could not keep up with the city's pumps.

In fact, at no time during Isaac did city pump station PS#7 run at maximum capacity, a remarkable fact that blows to bits the ridiculous pre-storm reassurances from the Corps. That is, the city was refused permission by the Corps to run its drainage pumps at PS#7 as fast as it wanted to for the entire storm.

Wrapping up

In sum, as with every story involving the Corps of Engineers, there was much more happening behind the scenes than what the public was told during Hurricane Isaac's trudge across New Orleans. Restrictions on city pumping into the outfall canals - imposed by the Corps - occurred earlier than was previously reported and extended across all four major stations putting water into those canals. Specifically at the Orleans Avenue canal, the Corps appears to have limited city pumping for the entire duration of the storm, in part due one of the Corps' pumps catching on fire at the height of the storm. A Sewerage and Water Board power outage at the stations on the Orleans and London Avenue canals - also at the height of the storm - masked the effects of some of the pumping restrictions.

The Corps issued a $630 million contract on September 28, 2012 to construct permanent pump stations at the lakefront on all three outfall canals. The winner was a coalition called PCCP Constructors - formed specifically for the project - made up of Kiewit, Traylor Brothers, and local contractor M.R. Pittman . In part they will be supplying $70 million worth of Patterson Pumps, likely very similar to the direct drive pumps currently installed at the 17th Street and London Avenue gate structures and also supplied by Pittman and Patterson [edit, 10/8/12 - the 17th Street direct drive pumps are from Fairbanks-Morse, not Patterson]. The permanent stations are intended to replace the current unreliable stations by 2016. But the overall tandem pumping scheme, dubbed Option 1, will remain in place. As Isaac demonstrated amply, that is a dangerous way to operate. As more documents roll in, I will continue to add to this story.

Links to Isaac Sewerage and Water Board pump logs

Zipped files containing daily logs for each station from Sunday, August 26, 2012 through Tuesday, September 4, 2012:

PS#1 (in city interior, north of Broadmoor neighborhood)
PS#6 (at south end of 17th Street canal)
PS#7 (at south end of Orleans Avenue canal)
PS#3 (at south end of London Avenue canal)
PS#4 (half way along east side of London Avenu canal)

Individual daily log sheets for each station:

PS#1
PS#6
PS#7
PS#3
PS#4

Tuesday, August 28, 2012

It's about more than the pumps

For those of you coming here to read about the rusty pumps, that entry is directly below this one. But there's more to the lakefront gates than just the pumps, even though they are a big part of the story.

A while back I wrote a number entries about the design and construction flaws other than the rusty, underdesigned pumps at all three lakefront gate structures. The structures were constructed in 2006. The problems are legion:

- the current gates do not meet the Corps' own design criteria for height to protect from storm surge

And to save money, the Corps decided this past May to pull the same trick with the future permanent pump stations, dropping their elevation to 16 feet above sea level, 2 feet below what Corps design guidelines require.

- the concrete trenches - into which the gates are placed before a storm - suffer from design and installation flaws. They are lined with uncoated carbon steel, which does not stand up to the brackish water in Lake Pontchartrain. In addition, two of the sites had concrete grout fill the trenches during construction which had to be jackhammered out, leaving the condition of those trenches - and their ability to transfer the load imposed by storm surge from the gates to the soil below - in question.

- the needle gates themselves and the vertical guides in which they travel do not meet Corps requirements for how such components should be made, and are far less beefy that those guidelines call for.

- the gates are either weakly sealed against water leaking around them (17th Street), or are not sealed at all (Orleans and London Avenues).

- the winches that raise and lower the gates, as well as their controls, are not protected from getting hit by wind-borne debris. In fact, some of their control boxes are placed on the storm side of the gates:


- operators of the gates have left them unsecured during storm events:


This photo was taken on September 12, 2009, after the London Avenue gates were closed. Zooming in:


This shows that at least four pins - and the gates they hold down - were unsecured during this storm event.

But perhaps the most troubling thing wrong with the gates is the apparent near total lack of lightning rods across all three sites.

In 2009, the Corps received a report about the Interim Closure Structures. It detailed problems with the sites that needed to be addressed in order for the sites to remain usable until the permanent pump stations come on line in a few years. The main emphasis of the report was the rampant corrosion throughout the sites, and I will write about that soon. Some of the corrosion is apparently so bad that revealing its exact location would compromise national security. That is, the Corps actually redacted information from this report because of the sensitive nature of the ongoing damage to the structures.

But that's less urgent than this:
"6) At the 17th Street site the west engine platform has a lightning protection system in place as seen Figure 3.1. However, lightning protection systems were not evident on the east engine platform (Figure 3.2), the direct drive pumping platforms (both east and west), or the gate structure (Figure 3.3).
7) The London Avenue site has a lightning protection system in place on the gate structure as seen in Figure 3.4. However, other structures at the facility do not appear to have lightning protection system in place (Figure 3.5).

8) The Orleans Avenue site does not appear to have a lightning protection system in place. As an example, none can be seen on engine platform located on the west side of the canal as seen in Figure 3.6."

Here's figures 3.1 through 3.6, indeed showing a lack of lightning rods across all three sites:







The final picture shows the true hazard: no lightning rods on the fuel tanks or the buildings next to them. All the pumps are powered by diesel fuel, so there are storage tanks at every site:




As you can see, the Orleans and London Avenue sites both sit within residential neighborhoods.

Now, there may be some other kind of lightning protection system that was not visible to the electrical engineer that wrote the portion of the report commissioned by the Corps. However, it seems like a problem to my untrained eye.

The Corps' preference for the power source of the future permanent pumps: diesel.

Sunday, August 26, 2012

Rusty pumps - the summing up

4TH UPDATE, 1/29/17: Unknown at the time of the reporting on the 2012 Orleans Avenue pump failures was the fact that two other pumps had failed earlier in 2012 and had been out of the water during hurricane season: pump W5 at the London Avenue canal (repair work between April 24 and June 15) and pump W3 at the 17th Street canal (repair work between April 25 and July 17). What is remarkable about those failures is that both pumps had been refit less than a year earlier (entry about London Avenue pump W5 refit from April, 2011 to May, 2011 here, entry about 17th Street pump W3 refit from November, 2011 to January, 2012 here). In fact, the 17th Street pump failed after just three months in the water. Among the components replaced were the Rineer motors on both pumps.

The London Avenue W5 task order is here and the repair report is here. The 17th Street W3 task order is here and the repair report is here. There is a severe discrepancy in the dates that Conhagen started work and the dates the contract actions were issued for both these pumps. That is, the contract actions were issued 58 days (London W5) and 73 days (17th W3) after their respective starts of work. In both cases, the work was done before the contract actions were issued. This kind of delay is atypical but not unprecedented. In 2011, Conhagen started work over a month before issuance of two separate task orders for the unscheduled repair of pumps pulled out during hurricane season (17th Street W8 was pulled in May and Orleans Ave E3 was pulled in July). And earlier that year, a scheduled repair of four pumps in January and February (17th Street W4 and W7 and London Ave E1 and E5) had its task order issued 25 days after work commenced. The explanation for the discrepancies is unknown, but it is notable that four of the five occurred during hurricane season, when public attention on the pumps would be more focused. 

And while the explanation of the delays is unknown, the consequences are not. In combination with the 90 day hold on release of Defense Department contacting actions on the government's public contracting database, FPDS-NG, the public would have no indication that pumps were being pulled out during hurricane season until long after the pumps were back in the water.

For the record, all the rest of the pump repair actions from 2009 to 2015 had task orders issued less than 19 days after the start of Conhagen's work, and most were within a week.

3RD UPDATE, 1/21/17: Repair reports and task orders lend a little more clarity, but not much. The task order for Orleans E5 is here, and its' Conhagen repair report is here. The task order for Orleans E4 was missed in the Corps' FOIA response, but the repair report is here. The documents reveal Conhagen's work on the first failed pump - E5 - began July 12, 2012, almost three weeks before the Corps issued the task order for the work. It is unclear what that work would have been, since the contemporaneous Lens article mentions E5 remaining in the canal until August. A wait for parts is a possible explanation.

Both pumps were refit with all new stainless steel piping and oil coolers, along with new bearings, seals, Rineer motors, hose connections and everything else that suffered corrosion, which was pretty much everything but the impellers, as usual. They were accepted for service after being reinstalled on September 21, 2012. Their absence contributed to the Corps repeatedly refusing to allow the city to fully pump Isaac's rainfall into the Orleans Avenue canal on August 29th and 30th, as detailed in this 2012 post and this 2013 post.

2ND UPDATE, 8/28/12: Despite Corps protests earlier (from the Lens article: "Accardo said that the Orleans Canal has the highest-rated water level of the three. 'We’ve never had to close the (Orleans Avenue) gates during a storm. Not even during Ike, not even during Gustav,' he said. 'So the threat of these pumps being down and causing any problems is extremely remote. There is hardly any threat to City Park or Mid-City.'"), the gates at Orleans Avenue were dropped at 11:00 PM August 27th. So we will know exactly what the effect of missing pumps E4 and E5 is.

It is extremely troubling that the Orleans gates dropped (London and 17th were also closed). It says the Corps has zero confidence in the tens of millions of dollars they spend just last year on remediating all three canals to an 8 foot safe water elevation along their entire length. There's more details on those remediation efforts here, here, here, and here, including the copious amounts of debris found, left, or deliberately placed in their levees by the Corps.

UPDATE, 8/28/12 - Details regarding the two pumps at the Orleans Avenue site which were not pulled out before this hurricane season, but which unsurprisingly sprung oil leaks and had to be yanked, can be found in this August 27, 2012 article in The Lens. Apparently, the two pumps - E4 and E5 - also both suffered a hydraulic system failure which is extending their outage weeks beyond the normal time for corrosion repairs. The first pump - E5 - was leaking on July 2, 2012, but the Corps won't be putting it and E4 back in until mid-September at the earliest. E5 sat in the canal disconnected from its onshore engine skid for over a month before it got pulled out on August 7 August 6 (see update 3 below), the same day E4 came out. I can only assume E5 sat there for so long because the "hydraulic failure" was also identified during July, and there was no point doing the corrosion repairs if the hydraulic power unit to the pump wasn't going to work. The long delay points to the possibility of a long wait for parts, but that is merely speculation.

There's lots of matters the Corps of Engineers' New Orleans District would rather the public didn't know about, or at least pay attention to. Many times, it's the details of things. They say on June 1, 2011 they've met their goal of hundred year protection, but you find out there's dozens of unfinished projects. They point to how great the West Closure Complex is that same month, but then you learn there were only 8 of 11 pumps ready at the beginning of the 2011 hurricane season and an early season storm could have forced local pump stations to shut down. They say the levee system is better than ever, and then you find out it's filled with concrete, wood, steel, and other flotsam. They say the London Avenue canal has to be closed at the ridiculously low lake level of 2.5 feet until the walls get fixed, and then you find out the walls leaked at levels even lower than that four times in 2011.
So it goes with the 54 hydraulic pumps installed at the three outfall canal sites in New Orleans - 32 at 17th Street, 10 at Orleans Avenue and 12 at London Avenue. 40 of them are the 60" type, while the other 14 - all installed at 17th Street - are the smaller 42" version (this post focuses on the 60" pumps, due to a severe lack of contracting information for the repairs to the 42" pumps). The Corps would rather the public didn't bother with such details as whether the pumps work under storm conditions, or if they have crippling design flaws, or if the salt water in Lake Pontchartrain is turning them into rusty heaps. That's because they know if the public were privy to all those pesky details, they might freak out over how scary the story is.

Thank goodness for the Freedom of Information Act, though, because it allows us to push past the well financed Public Affairs curtain and see the entire rusty pump story for what it is: a fiasco six years in the making.

The first signs - summer, 2006

The problems started nearly instantly after the pumps first went in the canals in June, 2006, with corrosion appearing on the hose connections from the hard piping to the pumps. Hydraulic oil is driven from hydraulic power units onshore through the piping and hoses to the pumps which sit in the canals. Here's a picture of those rusty hose connections: (via SCPR Flickr):


And here's a closeup of one of those rusty hose connections (via SCPR Flickr):


This was a hint that the environment around the waters of Lake Pontchartrain was very salty, and materials susceptible to corrosion - such as the carbon steel making up the pumps - would perform quite poorly. This shouldn't have surprised anyone, since Lake Pontchartrain is the second largest salt water body in the country.

Missing the big picture - 2006 through 2008

But over the next few months, the Corps and its paid consultants (many of which were former Corps employees themselves) would not look at the systemwide problem augered by that early rust, but would instead focus narrowly on a tiny sliver of the corrosion problem. They concentrated on the hose connections to the pumps which sat beneath or near the waterline as the pumps rested in the canals (these hose connections were at the opposite end of the hoses from those shown in the June, 2006 photos above):


Remarkably, their "solution" to preventing the rusting of those connections in early 2007 was the addition of more carbon steel to the pumps, in the form of piping extensions:


This raised the lower hose connections above the waterline, but also had the effect of giving much more surface area for rust and marine organisms to attack. It was like discovering your car's engine was on fire, and deciding to check the spark plugs - while wearing a suit covered in gasoline!

With all that yummy carbon steel waiting like a buffet, the marine organisms in the Lake Pontchartrain water started chomping away at the coal tar epoxy paint, exposing the bare metal below in no time. Corrosion of the steel quickly followed. An oil spill from pump E5 at the 17th Street site on June 26, 2008 was a hint of things to come. The Corps paid over $10,000 to clean it up, but never bothered to report it to the federal or state authorities.

A month later a solicitation for comprehensive pump maintenance for pumps across all three sites was issued. It was a small business Section 8(a) set aside, which is a rather odd choice for such a critical function as maintenance of pumps upon which the residents of the City of New Orleans relied for protection of life and property. Nonetheless, the contract was awarded August 28, 2008 to small business Healtheon. However, pump repair task orders would not be issued against the contract for nearly a year.

Early self-repair efforts prove inadequate - Spring, 2009

By early 2009, the hydraulic oil which powered the pumps and which was contained within the pipes was seeping regularly from multiple pumps, and sometimes gushing into the canals. A halting repair effort began in March, at first concentrating only on pumps with known leaks.

The Corps attempted to repair them on their own, sometimes going to interesting lengths to conceal their efforts from the public. But after six pumps had to be pulled out in three months, accompanied by five oil spills (four of which went unreported) costing over $30,000 to clean up, it was clear professional help was needed.

Professionals are brought in - summer, 2009

Repair task orders started going out on the Healtheon contract in July, 2009. Healtheon hired Conhagen, Inc of Kenner, LA to perform the repairs. Conhagen had been performing similar services for the New Orleans Sewerage and Water Board for many years, and indeed it is unclear why the Corps simply didn't hire them directly.

The first task order, on July 21, 2009, called for the partial repair of four 60" pumps at the 17th Street site. New and more plentiful zinc anodes would be attached to the pumps to fight future corrosion, and bits of the pump housings eaten away by rust would be weld repaired.

Also, all the carbon steel piping on the pumps would be removed and replaced. However, only some of it - the piping inside the pump bore - would be upgraded to more corrosion resistant 316L stainless steel. The piping and oil coolers on the outside of the pumps, which sit in the same salty water as that inside the pumps, would remain carbon steel. Critical moving parts inside the pumps, like bearings and the Rineer hydraulic motors, would also not be replaced on a comprehensive basis. The pumps the Corps had pulled themselves earlier in 2009 also received this rather limited set of repairs, including two other 60" pumps. In sum, this work only addressed about a third of the corrosion damage with upgrades, replacing the rest of the rusted or damaged pieces in kind with exactly the same materials.

Fortunately, one of the contractual requirements was generation of reports by the contractor on what they found on these pumps when they came out of the water. The pictures in those reports were disturbing:


Here's a section of pipe removed from the pump sitting on the table at Conhagen (the fitting at the bottom indicates it may be from the inlet or outlet of one of the hydraulic coolers)


It appears that a large chunk of the pipe is completely gone in this photo. Also note the rusty hose fitting on the table:


Here's one of the oil coolers mounted to the sides of the pumps, with a generous coating of marine growth:


These coolers are meant to lower the temperature of still-hot hydraulic oil passing through after leaving the Rineer hydraulic motor but before returning to the reservoir on the engine skid back on the landside of the canal. The residual heat is supposed to be transferred to the canal water, but such severe fouling would undoubtedly hamper that from happening.

Here's some of the piping extensions installed over the winter of 2006-07, specifically the return piping (two larger lines) and the smaller case drain line:




It was clear there was an urgent problem facing the Corps - systemwide corrosion of all 54 pumps within two years of their acceptance for service. Indeed, Conhagen said so in their summary of the repairs, terming the corrosion-related failure of the Corps' other hydraulic pumps "imminent." However, the Corps continued on a rather slow pace of repairs, only contracting with a single repair shop and never sending more than four or five pumps out at any given time, even outside of hurricane season.

Repair scope widens - fall, 2009 through spring, 2010

Indeed, because of the Corps' slowness to respond - despite the dire warning from Conhagen - nearly seven months went by before any more pump repairs took place. Most of that time was spent by the Corps New Orleans District's Operations and Contracting groups preparing an underfunded, limited-scope, sole-source small business set-aside contract for Healtheon, the second such contract they received. This second contract would streamline the repair process, but it would also strangle its funding. Only enough money for 17 pump repairs was set aside, when there should have been enough for 40 such repairs. The contract was issued for $2.875 million, just below the $3 million threshold that would have triggered a requirement to place the contract out for public bids. So precious months outside of hurricane season were wasted in preparing a contract that seemingly had no real use but to reward a favored small business.

In February, 2010, a task order for further repairs was finally issued (still on the first Healtheon contract; the second contract would not be finalized until the following month), calling for two more pumps to be pulled out at the 17th Street site. They would receive a greatly enhanced set of repairs compared to the pumps fixed up in 2009. All the carbon steel piping - inside and out - would be replaced with stainless steel. Rotating parts like the Rineer motors and the bearings would also be replaced. Seals would be replaced, and new gland plates holding those seals would be manufactured of sturdier materials. All fasteners would also be upgraded to stainless steel. Essentially, the pumps would be completely rebuilt, inside and out.

It's a good thing the Corps finally expanded their focus to include the external piping, because here's one of the oil coolers on those first two pumps pulled in 2010:


It's also a good thing they started systematically replacing bearings, seals, and Rineer motors, because they were taking serious damage. Here's one of the Rineers from that same pair of pumps:


And here is the area around the shaft and bearings, showing obvious evidence of water infiltration:


From the amount of rust inside the bearing housing, as well as the significant discoloration along the shaft, it is clear the seals completely failed. This would have exposed the bearings and shaft to salt water, causing failure of the pump. And there is no doubt similar damage had been done to the seals on the Rineer motor, damaging it as well. Indeed, as we would discover later, the Rineers were in just as much jeopardy as the rest of the pump (see text below in section on 2011-2012 off season).

The pace of repairs would finally increase during the spring of 2010, with eight more 60" pumps going to Conhagen's shop for the upgraded rebuilds spread over two additional task orders, the first task orders issued on the second Healtheon contract. The pictures from the repair reports continued to show extensive corrosion of all pumps. Rust covered the outside of the pumps, such as 17th Street pump E2...


...as well as the interior, as seen inside London Avenue pump E4:


As with 17th Street pumps W5 and W6 earlier in 2010, there was also evidence of water infiltration into the parts of the mechanism that were supposed to be sealed. Here's part of the drive of 17th Street pump E6 showing corrosion on surfaces supposedly protected by seals:


This should not be showing any signs of rust, but there they are.

There was substantial corrosion damage to the main pump housings as well. At the very bottom of the pump is the suction bell, the tapered portion of the pump which funnels water up to the impeller. The funnelling effect is assisted by tapered vanes. The suction bell is always submerged, and the brackish water took its toll. Here's 17th Street pump E2's suction bell:



and 17th Street pump E6's suction bell:



Conhagen addressed all these areas of concern in their repairs that spring.

Work slows but corrosion continues - summer and fall 2010

As the 2010 hurricane season dawned on June 1, there were still 30 of the 60" pumps in the water with either partial (6 of them) or no repairs to arrest the ongoing corrosion damage, and the Corps had already spent half of the $2.875 million on the second contract repairing just 8 pumps. Fixing the other 30 would take at least $4.8 million, meaning a shortfall of at least $3 million. The effects of that lassitude would be seen immediately.

The next day, June 2, 2010, pump W1 at the 17th Street site would spring a leak, dumping 15 gallons of hydraulic fluid in the canal. It would be pulled out two weeks later and sent to Conhagen's shop for a rebuild. The leak should not have been a surprise in light of the extreme corrosion found on the pump's external piping:



The next month, pump W1 at London Avenue came out, and pump W4 at Orleans Avenue was sent to the shop in October, both likely after they leaked oil into Lake Pontchartrain. Both showed typical corrosion damage. For example, the Rineer motor in Orleans pump W4 looked particularly rusty:


While there were no spill reports for these two pumps, I bet the Corps pulled them out because they found oil in the water and didn't report it. There's no other reason for them to pull single pumps during hurricane season.

These three were the only 60" pump repairs during the 2010 hurricane season, since the Corps shut down their scheduled repair effort when the season started in June, another sign of a lack of urgency. In this case, it was brought about by another poor Corps decision, one made in 2006 and 2007 during the construction of the interim closure sturctures. The Corps did not install any spare pumping capacity at the structures, meaning they are unable to repair pumps while providing the required ability to drain the canals when the gates are closed against a storm surge. They duplicated this error at the massive West Closure Complex.

Repairs restart in earnest - fall, 2010 through spring, 2011

After the end of the 2010 hurricane season, more scheduled repairs with the enhanced scope were tasked to Healtheon under their second contract. Two pumps were pulled out at the London Avenue site in December, an event accompanied by not one, but two oil spills, totalling 125 gallons. Again, there was major corrosion found on the external piping:


With the Corps approaching the cost ceiling on their second pump repair contract, they solicited for a third one in October, 2010 and awarded it in February, 2011. This time, since the value was well above $3 million, it had to be put out for public bid. Yet again, Healtheon/Conhagen won. The cost ceiling was $6.75 million, over double the potential value of the prior contract. This should be more than enough to finish off the repairs (they average about $160,000 per pump) and have about $3 million left over until the permanent pumps come online in 2016. Why did it take them over two years to figure out they needed more cash for these repairs? Well, they knew exactly how much cash they needed - internal Corps emails show that conclusively. They held off because they were too interested in proceeding slowly and keeping the business solely with Healtheon and Conhagen, rather than putting a contract out for bid that would have repaired all the pumps in a single hurricane off-season, utilizing multiple repair shops around the country. In other words, they were more interested in doing business the Corps New Orleans way rather than protecting citizens from the failure of their rust heaps they claimed were pumps.

This new contract was put to use immediately in early 2011, with eight more pumps getting pulled out under two task orders on it in the spring of 2011. Again, the pictures in the Conhagen reports demonstrated these pumps should have been repaired years earlier:





And while these sorts of pictures and repairs were becoming depressingly typical, there was a twist in one of those spring 2011 task orders.

One of the pumps pulled out in March, 2011 was E1 at the London Avenue site. When the pictures from the repair report for that pump were examined, it was revealed that London Avenue E1 had already been out for repairs two years earlier, in the spring of 2009:


This showed the Corps did not have confidence in the 2009 partial repairs, and considered the pumps fixed that year as just as vulnerable to corrosion-related failure as those with no repairs. That would be proven just months later.

Earlier repairs prove inadequate - summer, 2011

As in 2010, the Corps shut down their scheduled pump repairs just before the beginning of the 2011 hurricane season. At that point 17 of the forty 60" pumps either had partial or no repairs. And just as in 2010, some of those pumps started spewing oil nearly immediately.

It is tough to nail down the exact date due to lack of spill reporting, but sometime in May or June, 2011, pump W8 at the 17th Street site was leaking oil. It got yanked and sent to Conhagen's shop for a rebuild. W8 was a pump that had been part of the incomplete 2009 repairs, proving those repairs were effectively money flushed down the drain. While the parts of the pumps which received upgrades in 2009, like the interior piping, appeared to do well...


...the other components which were replaced in kind in 2009, like the oil coolers made of carbon steel, didn't:


The total expense for both times this pump was pulled out would come to approximately $227,000. The average expense for these pump rebuildings has been around $160,000, meaning about $67,000 was wasted on this pump, though I doubt Healtheon and Conhagen saw it that way.

This story would be repeated just a month later, as pump W9 at 17th Street would also start leaking (the Corps reported that spill) and get sent to Conhagen for a rebuild. It too was a 2009 partial repair. Three more 60" pumps "fixed" in 2009 remain in service today at 17th Street, along with an unknown number of 42" pumps.

In August, a third pump would start seeping oil, this time at the Orleans Avenue canal site. Until that time, only a single pump had been pulled out of the Orleans Avenue site, as the Corps valued the pumps at the 17th Street and London Avenue sites more; according to their "safe water level" criteria, those two sites required gate closures at lower water levels, so were more likely to be forced to use their pumps. Apparently no one told the Corps' New Orleans Operations group that the Orleans Avenue walls and levees were just as flawed as those along the other two canals, and that the Orleans Avenue gate closure criteria should have been just as stringently low as that for the other two canals, a fact not truly confirmed until the 2010 release of the Orleans Avenue canal safe water elevation report. Additionally, the junk found in the levees along all three canals in 2011 makes one wonder why the Corps doesn't just keep the gates closed all the time.

Emphasis moves to Orleans Avenue - the 2011-12 off season

The 2011-12 off season would be the first since 2006-07 when the Corps would have contracts and funding in place to do as many repairs as they wished. 14 pumps, including 3 at 17th Street with prior repairs now proven to be useless, remained to be pulled and refitted. 8 of the pumps remaining were at the Orleans Avenue site, and that is indeed where the emphasis would be with the 2011-12 off season task orders. The first task order pulled the two pumps remaining at 17th Street which had never been touched, as well as two from the Orleans Avenue site.

All showed the now-standard signs of corrosion damage, like rusty pipes inside the pump bore:

external coolers encrusted with marine growth:
and deep corrosion of internal parts like shafts which were supposed to be sealed from the elements:
In addition to the four pump repairs in late 2011, the last unrepaired pump at the London Avenue site was refit during the first months of 2012, followed by four more pumps from the Orleans Avenue site. This left a total of 5 pumps very, very vulnerable to salt water on the eve of the 2012 hurricane season. Two were at the Orleans Avenue site, while the other 3 were at 17th Street. All three of those 17th Street pumps had partial, inadequate repairs performed on them in 2009. The Corps entered the 2012 hurricane season waiting for these 5 pumps to start leaking so they could get pulled out.

Both of the unrepaired Orleans Avenue pumps did in fact start leaking this summer. On July 2, 2012, E5 was found to be leaking and remained at the site in a disconnected state for over a month, out of service. The day it was finally pulled - August 7, 2012, E4 was also discovered to be leaking as well and is currently out of service. This leaves the entire Orleans Avenue system at a pumping level below what can be placed in the canal by the Sewerage and Water Board pumps at Drainage Pump Station #7, at the south end of the canal.

Why didn't they proactively refit pumps they know are more rust than steel? Because of their insistence on a single repair shop refit strategy that rewards favored businesses like Healtheon and Conhagen over the safety of citizens. If they were willing to entertain the work of other shops, all this work could have been completed over two years ago. That is, they chose to not keep their life safety equipment in working order.

Where we stand - hurricane season 2012

As of June 1, 2012, the Corps will have rebuilt 35 of the forty 60" hydraulic pumps over a span of about three years (three of them twice), leaving 5 of them effectively in jeopardy of failure during a storm due to leakage from piping of hydraulic oil, which is used to power the pumps. Here's the individual statuses at each site as of the most recent confirmed repairs:



Remember they were aware of this problem within a month of installing the pumps in 2006 but only started addressing it in 2009. And a very long three years after that, 12% of the large pumps (5 out of 40) remain in imminent danger of failure when called upon in a storm because of corrosion. Along the way there have been over a dozen oil spills totalling hundreds of gallons.

However, the news is even worse than it appears. The hydraulic pumps have at their center hydraulic motors made by Rineer, Inc. out of San Antonio, Texas. In parallel with the overall pump refits, the Corps has been switching out, repairing, and refitting the Rineers. However, due to the Rineers' materials of construction, they remain as vulnerable to corrosion as when the original ones went in the brackish water in mid-2006, as seen in these November, 2011 pictures of the drive shafts at the bottom of two Rineers from the 17th Street site:



The Corps can gussy up the pipes and fittings leading to and from the Rineers all they want, but unless they switch out the Rineers themselves for sturdier, more rust- and leak-resistant technology, the pumps are going to remain a total crapshoot for years to come. Put another way, each pump requires a heart transplant, and all the Corps has been doing is putting arterial grafts in. So one should not take any solace from those green numbers in the pictures above, since they only refer to ancillary parts of the pumps; the core of the pumps - the Rineers - remain unreliable due to saltwater corrosion.

Then there's the dollars. The Corps have spent over $5.9 million on these repairs, and that's just on the 60" pumps. There's likely another $900,000 to be spent rebuilding the remaining five 60" pumps. That's on top of the $37.8 million they spent originally on those pumps buying them and trying to make them work in 2006 and 2007, which included a $4.7 million delivery incentive.

So the total spent on each rebuilt 60" pump is $1.1 million on average. The original contract price for each pump - before all the modifications on the original contract and all the repairs over the last two years - was $750,000. Thus - on average - the Corps will have spent, once the repairs are done, nearly an additional 50% of the original purchase price since 2006 on each of the 60" pumps.

I mention this despite my earlier criticism of underfunding the repair effort. I mention it because dealing with saltwater corrosion is basic engineering that should have been taken care of at step zero in late 2005 and early 2006, when the Corps was copying and pasting the specifications for the pumps from the manufacturer's catalog. The material of construction is one of the first questions that gets answered on any project like this. Except in this case, it looks like it was just ignored, and now they're having to spend millions more dollars to get a pump that is kinda sorta corrosion resistant.

That being said, when they realized the problem (which would have been a couple of weeks after installation, as noted above), they should have gone ahead and spent the money quickly and lavishly to correct it completely. But, as with the original mistake, they failed to do that as well. The impression one gets is that no one at the Corps gives a damn about these pumps or whether they will work when needed.

In sum, this repair "effort" has seen zero urgency, inadequate funding, excessive deference to contractors at the expense of public safety, hundreds of gallons of oil spilled into Lake Pontchartrain, and months of wasted work in 2009 which must now be redone at extra expense. From beginning to end, the Corps has shown a deep reluctance to do the right thing: yank all the pumps out and send them to wherever they need to go to be repaired. Once they started fixing them in 2009, everything should have been done before June 1, 2010. Instead, at the lazy pace they've set, all the pumps will not be rebuilt until just before the 2013 hurricane season, about a year from now and seven years after the initial identification of corrosion as a serious problem. This is unacceptable, but disappointingly all too expected.

I will continue to follow this story.

Many but not all of the prior entries in this series are linked throughout the report above. For convenience, here's the complete set:

Imminent, originally posted May 13, 2010, covers the halting first repairs in 2009

How did the pumps get from..., originally posted May 27, 2010, covers the original 2006-07 decisions on corrosion

This year's scramble, originally posted June 3, 2010, covers the spring 2010 repairs

Worse than previously known, originally posted June 11, 2010, also covers the spring 2010 repairs

Corps of oil, Part 1, originally posted June 20, 2010, covers oil spills from 2006 and early 2007.

Corps of oil, Part 2, originally posted June 21, 2010, covers oil spills in later 2007

Corps of oil, Part 3, originally posted June 22, 2010, covers oil spills from 2008 through 2010

No urgency, originally posted August 18, 2010, reports on repairs during summer, 2010

Quick update (with pretty new trees!), originally posted August 30, 2010, gives a summary of corrosion repair events to date at the fifth anniversary of Katrina, as well as revealing the Corps' wasteful spending on tree planting around the closure sites

The latest on lakefront pump repairs, originally posted March 23, 2011, looks at the repairs from summer 2010 through early 2011

The 2011 pump rebuild scramble, originally posted May 9, 2011, covers the spring, 2011 repairs

Brief update on London Avenue pumps, originally posted June 24, 2011, also covers the spring, 2011 repairs

Finally, originally posted July 13, 2011, provides an update on receipt of FOIA-requested documents, all of which were eventually transmitted by the Corps

No surprise, originally posted July 15, 2011, looks at the summer, 2011 re-repairs of pumps also pulled out in 2009

No surprise, Part 2, originally posted July 20, 2011, covers possible contamination of the pumps' hydraulic fluid with water


2011-12 rusty pump update, originally posted July 9, 2012, chronicles repairs to ten 60" pumps between August, 2011 and March, 2012

Birth of a no bid contract, originally posted July 28, 2012, uses internal Corps emails from November and December, 2009 to tell the story of how Healtheon's second contract was created in the 2009-10 hurricane off season

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